With 10 years of experience in the coffee industry, I am passionate about helping businesses grow and succeed. I share practical insights with clients to identify gaps and opportunities in their operations, ensuring they are equipped with the right solutions. Every day, I am inspired to introduce new knowledge and technologies to both new and existing coffee business owners, and I truly enjoy supporting their journey toward excellence.

As a Coffee Consultant at GBS, I bring over 7 years of hands-on experience in the coffee industry. My expertise covers sourcing premium beans, optimizing roasting processes, enhancing customer experience, and recommending the right coffee machines for each business model. I am committed to delivering practical solutions that create real value for our clients. I enjoy exploring new coffee blends and visiting different coffee shops to stay inspired.

ខ្ញុំបាទឈ្មោះ កែន ណាល់ បម្រើការងារនៅក្រុមហ៊ុន GBS ផ្នែកបង្រៀនឆុងកាហ្វេ និងអភិវឌ្ឍភេសជ្ជៈថ្មីៗ។ តួនាទីរបស់ខ្ញុំគឺផ្តល់ចំណេះដឹង និងសេវាកម្មដល់អតិថិជន ដើម្បីជួយឱ្យអាជីវកម្មរបស់ពួកគេចាប់ផ្តើម និងរីកចម្រើនបានល្អ។ ខ្ញុំមានក្តីរីករាយយ៉ាងខ្លាំងដែលបានធ្វើការនៅទីនេះ ព្រោះខ្ញុំបានទទួលបទពិសោធន៍ និងចំណេះដឹងថ្មីៗជាបន្តបន្ទាប់ ហើយខ្ញុំសូមអរគុណដល់ថ្នាក់ដឹកនាំដែលតែងតែផ្តល់ឱកាស និងការគាំទ្រ។

As a coffee roaster, my primary responsibility is to transform green coffee beans into roasted coffee that is flavorful, aromatic, and consistent in quality, ensuring that the coffee we produce meets the highest standards of quality. My role is both creative and technical, requiring a deep understanding of coffee and a commitment to producing high-quality, flavorful coffee. It’s a challenging but rewarding role, and one that requires a passion for coffee, a commitment to excellence, and a willingness to learn and grow.

I was born and raised in Takeo province and pursued my passion for mechanics at Don Bosco Technical School before earning a degree in Mechanical Engineering from the NPIC. At GBS, I am responsible for installing, maintaining, and repairing coffee machines to ensure our clients’ operations run smoothly and efficiently. I am committed to delivering reliable technical support in every service task. Outside of work, I enjoy playing football and volleyball, as sports help me stay active, focused, and value teamwork.

Being part of GBS means being part of a company that truly believes in supporting coffee and tea businesses from every angle. Since 2016, we have worked to grow Cambodia’s coffee industry through our three pillars—product, service, and knowledge—and I am proud to contribute to that mission every day. As Head of Customer Service, I focus on building strong relationships with our clients, ensuring clear communication, responsive support, and a positive experience in every interaction with our team.